Firm but patient-friendly collections for self-pay and delinquent accounts — structured outreach that recovers balances while preserving the relationships your practice values.
Unpaid patient balances add up fast, but aggressive collections can damage the patient relationships your practice depends on. Our collections support strikes the right balance: firm, professional, and patient-sensitive outreach that recovers revenue while protecting your reputation.
We begin with patient-friendly statements and reminders, escalate through structured outreach, and only consider third-party placement as a last resort — with thresholds and escalation paths customized to your practice's preferences.
Clear, easy-to-understand statements and payment reminders.
Courteous, professional follow-up that escalates appropriately.
Effective recovery of self-pay and delinquent balances.
Collections handled to preserve the patient-provider relationship.
Escalation paths and placement thresholds set to your preferences.
Transparent reporting on collections performance.
Patient-friendly statements and reminders go out on schedule.
Structured, courteous follow-up on outstanding balances.
Accounts escalate through agreed steps before any placement.
You see recovery results and account status clearly.
Schedule a free consultation and see how Horizon Physician Services can strengthen your revenue cycle.
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